Hyatt House Louisville East

I would just like to move in for a while. The facilities were lovely, the staff was cheerful and helpful even at 1:30 a.m. when we checked in, the beds were exceptionally comfortable, the shower was lovely and the towels were large, thick, and fluffy, the room layout was excellent, it was quiet and peaceful, the breakfast was one of the best I have had at any hotel and I've stayed at countless hotels for years across the United States. I can't believe the value for the cost. Such a fabulous hotel!

The breakfast bar was delicious and fresh. Freshly made pancakes along with scrambled eggs and sausage links. One of the workers said they change the menu slightly day to day so that's nice. One of the best breakfast bars I've had at a hotel. Checkout was at 12 which is amazing because I hate waking up early for Checkout. There's a workout room and a pool. The lobby had plenty of room for guests to hangout. My room was so spacious with a sitting area, a kitchenette stocked with basic dishes and a good side island for any cooking or if you need to use it as a desk area.

The staff were amazing. The kitchen workers!! The breakfast was fantastic. The lady cleaning and stocking the breakfast area was so clean and organized! I loved it. The weekend, cook that made omelets and pancakes was the sweetest and so caring in her work. I loved the breakfast, best complimentary hotel breakfast ever! A general cleaning guy or helper around the hotel was super polite everyone we passed. So good at their jobs! Front desk staff were all really kind! The building and room were very good. I would always like cleaner tons but these were good for a hotel. Check the fridge and behind bathroom doors, and under couch cushions. If say you can always use more cleaning staff so they aren't stretched too thin.

The room was clean, and bed was very comfortable. The breakfast was amazing, and they even had freshly cut up potatoes! I liked the way the room was set up in the suite so I could watch TV in both rooms. Parking was easy and lit up!

Craig and Kim (bar/food) were fantastic. We spent a lot of time in the bar area - more than planned because they brought such a fun and inviting atmosphere to sitting and having a drink - and snack!!! They were definitely the highlight of our stay!! Probably the best service I have had in a long time. They were just nice people we were very happy to have met!!! And it appeared that those that were there felt the same as we did!!! Love the breakfast as well!!! Awesome selection and great hours!!! I love staying at this hotel because it is in a great location, well kept and not that I have one but is pet friendly!!! Great amenities...I will stay here every time I am in Louisville to visit my daughter!!!!